Frequently Asked Questions

About EESi Service

Who is EESi Service?

EESi Service is a professional food service equipment supplier and service provider based in Leduc, Alberta. We supply, service, and support commercial food production equipment for meat processors, delis, bakeries, supermarkets, and food production facilities across Central Alberta and Canada.

Where are you located?

We are based in Leduc, Alberta, and serve customers across Central Alberta — from Edmonton to Red Deer — as well as shipping equipment and supplies Canada-wide.

How long have you been in business?

EESi Service has over 20 years of hands-on experience servicing and supplying food production equipment across Central Alberta.

Products & Equipment

What brands do you carry?

We carry and support industry-leading brands including BIRO, VacMaster, and Bunn, Omcan, Hobart, to list just a few, along with a wide range of blades, consumables, and accessories for food production operations.

Do you sell replacement blades and consumables?

Yes. We stock a wide selection of professional blades, cutting consumables, packaging supplies, and equipment accessories for meat processing, deli, and bakery operations.

Can I get a quote for equipment?

Absolutely. Contact us directly through our Contact page or use our Service Booking form to request a quote for equipment purchases or service needs.

Do you carry parts for equipment repair?

Yes. We stock and source parts for the equipment brands we support, including BIRO, VacMaster, and Bunn. Contact us with your model number and we'll confirm availability.

Services

What types of equipment do you service?

We service a wide range of commercial food production equipment including meat grinders, band saws, slicers, chamber vacuum sealers, tying machines, supermarket carts and casters, and more.

Do you offer preventative maintenance?

Yes. We offer scheduled preventative maintenance programs to keep your equipment running efficiently, reduce downtime, and extend machine life.

How do I book a service request?

You can book a service request directly through our Service Booking page. Provide your equipment details and location, and our team will follow up promptly.

What areas do you service?

We provide on-site service across Central Alberta, including Edmonton, Leduc, Red Deer, and surrounding areas. For equipment sales, parts, and consumables, we ship Canada-wide.

Ordering & Shipping

Do you ship across Canada?

Yes. We ship equipment, blades, consumables, and supplies to customers across Canada from our Leduc, Alberta location.

How do I place an order?

You can browse and order directly through our online store. For larger equipment purchases or custom orders, contact us through our Contact page for assistance.

What payment methods do you accept?

We accept all major credit cards and payment methods available through our secure online checkout. For wholesale or B2B orders, contact us to discuss payment terms.

Do you offer wholesale or B2B pricing?

Yes. We work with food production businesses, supermarkets, and institutional buyers. Contact us to discuss wholesale pricing and account options.

What is your return policy?

Please contact us directly for return and exchange inquiries. We handle each situation individually to ensure the best outcome for your operation.