Shipping policy

Shipping Policy

EESi Service

Order Processing

Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Fulfillment

Our orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF). Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

Shipping Destinations

We currently ship within Canada. For inquiries about shipping to other destinations, please contact us at hello@eesiservice.ca.

Estimated Delivery Times

Delivery timelines vary based on your location and the shipping option selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed. Delays may occur due to carrier issues, weather, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and delivery location.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your shipment through the carrier's website.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at hello@eesiservice.ca and we will work to resolve the issue promptly.

Questions

For any shipping-related inquiries, reach us at hello@eesiservice.ca.